New Brunswick Genealogical Society
FREQUENTLY ASKED QUESTIONS (FAQ)
 
What is NBGS, Inc.?
 
The New Brunswick Genealogical Society Inc. (NBGS, Inc.) is a non-profit organization founded in 1978 to encourage and facilitate family historical research in New Brunswick, Canada. It is comprised of a board of directors and five member branches.
 
Where is NBGS, Inc. located?
 
NBGS, Inc. is based in the province of New Brunswick, Canada. It is "headquartered" in Fredericton although its member branches are located throughout the province. NBGS, Inc. does not maintain any office space.
 
How do I access the holdings of NBGS, Inc.?
 
NBGS, Inc.'s holdings are maintained at The Provincial Archives of New Brunswick (PANB) and can be accessed there during normal PANB hours of operation.
 
NBGS, Inc. member branches may also maintain their own holdings. Please contact the individual branches for further information via the About Us page.
 

 
Becoming a member of NBGS, Inc.:
 
How do I join NBGS, Inc.?
 
 
I forgot my password. How do I re-set it?
 
Contact the webmanager.
 
Can I volunteer with NBGS, Inc. if I live outside New Brunswick?
 
Yes! We have several on-line projects available. Also, with modern video conferencing, various officer and director roles are open to non-residents. Please contact us if you would like to volunteer.
 
Do I have to join an individual branch?
 
No. Members are under no obligation to join an individual branch. Details for joining NBGS, Inc. directly, without making affiliations to a specific branch, are provided on the Membership Form.
 
Do I lose anything by not joining an individual branch?
 
Yes and no. As a member of NBGS, Inc. you will continue to receive all the rights and privileges of NBGS, Inc. membership, including copies of the quarterly journal Generations. However, you will not receive branch newsletters and other correspondence, you may not be notified of branch activities and special events, and you will not be permitted to vote at the branch level.
 
How do I know which branch to join?
 
Typically, members join the Branch located within or closest to their main geographic area of research. For instance, if your research is concentrated in the City of Moncton you would join the Southeastern Branch. We strongly encourage you to join a branch closely related to the geographic area of your research as you will have the benefits of collaborating with researchers familiar with the familes in the area.
 
Members living within the province may elect to join the Branch nearest their home in order to attend meetings and become involved in branch activities.
 
I live in Miramichi but my research is based in Charlotte County - Which branch should I join?
 
This is a personal decision. If you wish to become directly involved in branch activities, it would likely be more convenient to join the branch nearest your residence. This allows you to network with other genealogists and participate in their seminars and activities which makes you a better researcher. If you have no desire to become involved in local activities, then we would suggest joining the branch nearest the area of your main research interests. Doing so will put you in touch with information and other researchers concentrated on that same region of the province.
 
Some branches permit a "second" or "dual" membership at a reduced cost, facilitating those who wish to join two or more branches. Details are provided on the Membership Forms or can be obtained by contacting individual branches directly.
 

 
Contacting NBGS, Inc.:
 
How do I contact NBGS, Inc.?
 
For general inquiries, find information on the Contact page.

For branch-specific inquiries, a listing of the branches and contact information can be found on the About Us page.
 
How do I submit corrections and updates for the website, or notify the webmaster of other site-related problems or concerns?
 
The NBGS Webmanager may be contacted using the contact page of the website. Please limit your correspondence to corrections, updates and other site-related issues.

Matters of a general or society-related nature should be directed to the appropriate branch on the About Us page.
 
Why have you not responded to my letter or email?
 
There may be several reasons for a delayed response:
  1. NBGS and its member branches are staffed by volunteers. Please keep in mind that they conduct society-related business in their spare time: the commitments of work, family, etc., will most likely have priority over NBGS correspondence and other business. However, all attempts will be made to deal with your queries or concerns in a timely fashion.
  2. In order to provide the best response to your query it may have been necessary for the original recipient to forward your correspondence to another individual or branch within NBGS. Obviously, this will increase the time required for you to receive a response.
  3. Please ensure that your return email address is both current and correct. NBGS has no means of following up on "bounced" messages.
  4. Please ensure that the "subject" lines of emails clearly identify the content. Also, please refrain from sending attachments without prior notification to or permission from the recipient. Given the large number of computer viruses and other nasties circulating through cyber-space, unidentifiable emails from unknown sources, especially those containing attachments, may have been deleted as a precautionary measure.
  5. It is possible that your letter was lost in the postal system, or your email was lost in cyber-space. If you feel there has been an undue delay in receiving a response, please try again. And, when composing your letter, please keep in mind that any delays may not have been the fault of NBGS or its volunteers.

 
NBGS, Inc. & Genealogical Research:
 
How do I submit a research Query?
Go to Genealogical Resources, then to the Queries box for a link to the instructions.
 
Does NBGS offer a research service?
 
No, the NBGS does not conduct research. However, some of its members will perform research, either voluntarily or on a fee-for-service basis. A list of researchers for hire is published in Generations.
 
A list of Certified Genealogists may be obtained from the Genealogical Institute of the Maritimes.
 
Some of the individual branches of the NBGS may offer their own research services. Please contact the branches directly for further information.
 
We also offer a free queries service. See Submitting a Query on the main menu.
 
Does NBGS offer research facilities?
 
Yes and no. NBGS itself does not maintain any office or research space. However, they do have a number of holdings maintained by the Provincial Archives of New Brunswick, located in Fredericton. These may be accessed at the Archives during their normal business hours.
Some of the individual branches also maintain holdings and/or research facilities. For instance, Southeastern Branch holdings are kept in the Heritage Room of the Moncton Public Library and may be accessed during normal library hours (although access to some holdings may require pre-arranged appointments with branch volunteers). Please contact the branches directly for further information.
 

 
Surname Research:
 
What is the Surname Research list?
 
Surname Research is a listing of surnames being researched by members of NBGS, Inc.
 
How is the Surname Research list compiled?
 
The Surname Research list is derived from the information supplied by individual members. Members can add or delete surnames on their own in the member ship section of the website and as such it is in constant change. The accuracy and completeness of the information contained therein rests with the contributor member.
 
Is the Surname Research list complete?
 
No. Not all members choose to participate in this activity.
 
I am not a member of NBGS. Can I post to Surname Research?
 
No. Only members in good standing may have their surnames posted to the Surname Research list.
 
However, non-members may submit their research interests and questions to the Queries Editor for publication in the quarterly journal and on the website.
 

 
NBGS, Inc. Website:
 
What is the purpose of this site?
 
The purpose of this site is to provide information on the Society, the NBGS quarterly journal Generations, the member branches, and the various meetings and other events they conduct throughout the year. There is some member-submitted research material available to members.
 
How do I navigate the site?
 
A navigation menu (Main Menu) appears on the top left-hand side of each page. Clicking any option will direct you to the page in question. In some cases, selecting a particular option will also expand the menu system and provide you with further options related to your initial choice.
 
Can I have my family files posted to your website?
 
Yes. Please contact NBGS for information on how to submit your register reports to our Ancestral Lines collection in the Genealogical Resources section.
 
Our quarterly journal, Generations also accepts short family histories and other files or articles of a genealogical or historical nature for publication. Please contact the Generations editor for further details.
 
 
page updated Sep 2021